General HVAC Questions

1. What does HVAC stand for?
   HVAC stands for Heating, Ventilation, and Air Conditioning.
2. How often should I service my HVAC system?
   It's recommended to have your HVAC system serviced twice a year-once before summer and once before winter.
3. How long does an HVAC system typically last?
   Most HVAC systems last between 10-20 years, depending on maintenance and usage.
4. How can I improve my HVAC system's efficiency?
   Regular maintenance, changing air filters, sealing duct leaks, and using a programmable thermostat can improve efficiency.

Heating System Questions

1. Why is my furnace blowing cold air?
   Possible reasons include a dirty air filter, thermostat settings, pilot light issues, or a malfunctioning blower motor.
2. How often should I replace my furnace filter?
   Every 1-3 months, depending on the type of filter and usage.
3. Why does my heater make a strange noise?
   Strange noises could indicate loose parts, a failing blower motor, or ductwork expansion.

Cooling System Questions

1. Why is my AC not cooling my home properly?
   Possible causes include low refrigerant levels, a dirty evaporator coil, blocked airflow, or a faulty compressor.
2. What temperature should I set my thermostat in summer?
   The recommended setting is 78°F when you're home and 85°F when you're away.
3. Why is my air conditioner leaking water?
   This could be due to a clogged condensate drain, frozen evaporator coils, or a dirty air filter.

Air Quality & Ventilation Questions

1. How do I improve indoor air quality?
   Regularly change air filters, use air purifiers, and keep ducts clean.
2. What are the benefits of a whole-house humidifier?
   It helps maintain proper humidity levels, reducing allergens, static electricity, and dry skin.
3. Why does my home have hot and cold spots?
   Uneven airflow, duct leaks, or an improperly sized HVAC system could be the cause.

Energy Efficiency & Cost-Saving Questions

1. How can I lower my energy bills with HVAC?
   Use a programmable thermostat, keep vents clear, maintain your system, and consider upgrading to an energy-efficient unit.
2. Are smart thermostats worth it?
   Yes, they can help optimize energy use and reduce costs by learning your schedule and preferences.

Repair & Replacement Questions

1. When should I replace my HVAC system?
   If your system is over 15 years old, requires frequent repairs, or is inefficient, it may be time for a replacement.
2. How do I know if my HVAC system needs repairs?
   Signs include unusual noises, weak airflow, inconsistent temperatures, and higher energy bills.
3. Can I repair my HVAC system myself?
   Basic maintenance like changing filters is fine, but for major repairs, it's best to call a professional.

General Solar Questions

1. How do solar panels work?
   Solar panels convert sunlight into electricity using photovoltaic (PV) cells. This electricity can be used in your home or stored in batteries.
2. Is my home a good candidate for solar?
   Homes with good sun exposure, minimal shading, and a sturdy roof are ideal for solar. A solar provider can assess your home's suitability.
3. How long do solar panels last?
   Most solar panels last 25-30 years, though their efficiency gradually decreases over time.

Financial & Incentives

1. How much do solar panels cost?
   The cost varies based on system size, location, and incentives, but the average system costs between $15,000-$25,000 before incentives.
2. What incentives or rebates are available for solar?
   Federal tax credits, state incentives, and utility rebates may be available to reduce costs.
3. Will solar panels increase my home's value?
   Yes, homes with solar often sell for more, as buyers appreciate the long-term energy savings.

Installation & Maintenance

1. How long does it take to install solar panels?
   Installation typically takes 1-3 days, but permitting and approvals may take several weeks.
2. Do solar panels require maintenance?
   Solar panels require minimal maintenance, but occasional cleaning and inspections ensure maximum efficiency.
3. What happens if my solar panels are damaged?
   Most solar panels come with warranties of 20-25 years. Homeowners insurance often covers damage from storms or accidents.

Energy Savings & Performance

1. Will I still receive an electricity bill after going solar?
   Yes, unless you have a battery storage system and generate 100% of your electricity needs. Most homes still rely on the grid at times.
2. What happens on cloudy or rainy days?
   Solar panels produce less energy but still generate power. If you have battery storage, you can use stored energy.
3. Can I go completely off-grid with solar?
   Yes, but it requires a large system with battery storage to provide power when the sun isn't shining.

Net Metering & Utility Interaction

1. What is net metering?
   Net metering allows you to send excess energy back to the grid in exchange for credits on your electric bill.
2. Will my utility company buy back excess energy?
   Many utilities offer net metering programs where they credit or compensate homeowners for excess energy produced.
3. Do I need a special meter for solar?
   Yes, your utility will install a bi-directional meter to track the energy you produce and consume.

Customer Reviews

Phillip Pearson

I have dealt with Integrity since the 1990's. We installed two HVAC units on my first house that burnt down in the 2018 Carr Fire. On our rebuild after the fire, we had Integrity do the complete installation of the Heating and Air system as well as a Solar Field. I have NO regrets of dealing with Integrity in either of these systems. Thanks Integrity. Keep up the good work.

Cindy Huntington

We have been relying on the expertise of Integrity Heating & Air for approximately 25 years. We have always been very satisfied and completely trust this very honest company to give us the truth about our A/C and heating systems. I highly recommend them.

Gary Woodward

I had a thorny service issue, no AC on one of the hottest days of the summer. Integrity had put in the system and when I needed service they came out very quickly. The tech had a great attitude, spent a lot of time in my attic in the heat of the day and went the extra mile to diagnose and repair the issue, all with a smile on his sweaty face. I can't say enough about how well I was treated by Integrity.

BETTYLOU MOORE

Integrity has taken excellent care of our aging air conditioner for 10 years. This past month gave them a bit of a challenge, for it was just a few days after their seasonal service that a part quit functioning and all we had was fan and no cooling. We got worried and contacted them. They sent someone out the next day to diagnose, and in a few days the needed part was obtained and we had cooling again. We are thankful for the skill and diligence of Integrity personnel.

Jerry Cottengim

We have been clients of Integrity Heating & Air for years. They are prompt, thorough, efficient and tidy. We have a yearly contract that takes care of everything for us at a very acceptable fee.We highly recommend this company and their employees!

Mark Dutton

We recently had Zack (HVAC Tech) perform a PM (preventive maintenance) on our unit... He came to the door to introduce himself (he is not our regular tech) and quickly went to work. He had completed all check points, left us a new filter & took payment all within an hour.

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